Ombudsman Scheme

Sr. No. Nodal Officer Name Nodal Officer Phone No. Nodal Officer Email ID Zone Area of the Office of NBFC Ombudsman (RBI Office) Area of Operation (RBI)
1. Mr. Vaidyanathan Ramamoorthy
(Principal Nodal Officer )
022 - 4211 7777 West.nodal@incred.com West C/o Reserve Bank of India RBI Byculla Office Building Opp.
Mumbai Central Railway Station Byculla, Mumbai
-400 008 STD Code: 022 Telephone No : 23028140
Fax No : 23022024 Email : nbfcomumbai@rbi.org.in
Maharashtra, Goa, Gujarat,
Madhya Pradesh, Chhattisgarh,
Union Territories of Dadra and
Nagar Haveli, Daman and Diu
2. Mr. Hemant Kumar 011- 6131 0707 North.nodal@incred.com North C/o Reserve Bank of India Sansad Marg
New Delhi -110001 STD Code: 011
Telephone No: 23724856
Fax No : 23725218 -19
Email : nbfconewdelhi@rbi.org.in
Delhi, Uttar Pradesh, Uttarakhand,
Haryana, Punjab, Union Territory
of Chandigarh Himachal Pradesh,
and Rajasthan and State of
Jammu and Kashmir
3. Mr. Srijeyaraj Bhaskaran 044-61325100 South.nodal@incred.com South C/o Reserve Bank of India Fort Glacis, Chennai
600 001 STD Code: 044
Telephone No : 25395964
Fax No : 25395488
Email : nbfcochennai@rbi.org.in
Tamil Nadu, Andaman and
Nicobar Islands, Karnataka,
Andhra Pradesh, Telangana,
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry